The Townsend Team: Over 50 Years of Combined Appraisal Experience... Each Appraiser is Licensed by and Accountable to the State of Florida Bob Townsend - State Certified General Appraiser #RZ816 Bob Townsend began performing real estate appraisals in 1972. He earned a B.S. degree in engineering from the University of Florida and a Master's Degree in Administration at the University of Houston.  He is a State-Certified General Appraiser and has been appraising real property in the State of Florida for over 20 years. Rick Logan - State Certified General Appraiser #RZ 3121 Rick Logan is an experienced appraiser of real properties in Florida and California. He studied at Southwestern College in California. His Florida appraisal experience includes eight years at Townsend Appraisals where he has completed commercial, single family, multi-family and high-rise insurance appraisals and reserve studies. Becky Grafer - State-Certified General Appraiser #RZ 3085 Becky Grafer joined Townsend Appraisals in 2004. She has completed all state-required courses for general appraisers and is also a Certified Marshall and Swift Appraiser. Becky holds a B.A. from Stetson University as well as an M.B.A. from Florida Gulf Coast University. She brings over 10 years of marketing experience to Townsend Appraisals. Warren Grafer - State-Registered Trainee Appraiser #RI 21264 Warren Grafer has completed all state-required courses for trainee appraisers. He holds a B.A. from Niagra University and brings 30 years experience in  sales and real estate to Townsend Appraisals. Chris Kean - State-Registered Trainee Appraiser #RI 21975 Chris Kean brings over 20 years of business experience to Townsend Appraisals. Chris earned a Bachelor of Science Industrial Management degree from Georgia Tech with extensive coursework in mechanical engineering. He also holds an M.B.A. from Georgia State University. Chris has completed all state-approved training courses required for Trainee Appraisers.  Shane Wall - State-Registered Trainee Appraiser #RI 19633 Shane Wall has 2 years of appraisal experience and over 15 years of construction experience, specializing in roofing and framing. Shane has completed all state-required courses for trainee appraisers. Rich Anderson - Reserve Study Specialist An Excel instructor, Rich Anderson focuses on Reserve Studies at Townsend Appraisals. He holds a B.S. from Ohio State University, an M.B.A. from University of Pittsburgh and has a PhD underway at University of Connecticut. Kelley Sharon - Office Manager A graduate of University of Michigan, Kelley Sharon manages the Naples office of Townsend Appraisals. Kelley has a background in customer relations and managing accounts. Susan Lile - Proposal Specialist Susan Lile handles incoming phone calls and queries. She is responsible for generating proposals for our clients and managing accounts,