The Townsend Team: Over 50 Years of Combined Appraisal Experience... Each Appraiser is Licensed by and Accountable to the State of Florida Bob Townsend FL State-Certified General Real Estate Appraiser #RZ816 Partner and founder of Townsend Appraisals, Bob Townsend began performing real estate appraisals in 1972. He earned a B.S. degree in engineering from the University of Florida and a Master's Degree in Administration at the University of Houston.  He is a State-Certified General Appraiser and has been appraising real property in the State of Florida for over 20 years.  Rick Logan FL State-Certified General Real Estate Appraiser #RZ 3121 Rick Logan, a partner and President of Townsend Appraisals, has been a licensed Real Estate Appraiser in Florida since 1996. Rick's experience includes over 3,000 appraisal reports for a wide range of residential and commercial projects. Prior to joining Townsend Appraisals, Rick attended college in California and accumulated 20 years management experience in the travel industry. Becky Grafer FL State-Certified General Real Estate Appraiser #RZ 3085 Becky Grafer joined Townsend Appraisals in 2004. She has completed all state-required courses for general appraisers and is also a Certified Marshall and Swift Appraiser. Becky holds a B.A. from Stetson University as well as an M.B.A. from Florida Gulf Coast University. She has performed hundreds of insurance appraisals in Southwest Florida including condominium associations, churches, single family homes and commercial buildings. Warren Grafer FL State-Certified Residential Real Estate Appraiser #RD 7576 Warren Grafer completed all state-required courses for residential appraisers prior to joining our team in 2006. He holds a B.A. from Niagra University and brings 30 years experience in sales and real estate to Townsend Appraisals. Matt Kershaw – Senior Reserve Analyst   Matt Kershaw holds a BA from Syracuse University. Trained by Bob Townsend and Rick Logan, he is the principal Reserve Analyst on the team. Matt will oversee your project from start to finish, from the preparation of the proposal to the delivery of the final report. In between, he will perform significant amounts of costing research (speaking daily with local contractors), your on-site inspection, and the reserve analysis calculations. Jennifer Crawford – Reserve Analyst   Jennifer Crawford's diverse background includes construction, accounting, commercial insurance, and golf course/country club management. Her primary responsibilities are the management of proposals, contracts, and the ongoing cost research. Jennifer also prepares Final Reports and assists with on-site inspections. Susan Lile - Office Manager Susan Lile manages and tracks the update program, ensuring that update reports are performed a year from the date of the previous report. Susan also manages our client database and heads the office staff at Townsend appraisals. Natalie Palmer - Office Administrator Natalie Palmer handles incoming phone calls and queries. She is responsible for generating proposals for our clients and managing customer relations.